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- Important
Due to the COVID-19 pandemic, our employees are working from home and processing times may be longer than usual. We are prioritizing requests sent through our online services, requests identified for priority processing as well as requests for a Certificat d’attestation or copies of documents.
- Telephone services
There is a wait time due to the current high call volume. You can contact us by email instead. In your email, make sure to state your question. See Contact Us for our email address.
We apologize for the inconvenience caused by this situation and thank you for your understanding. This is an exceptional situation requiring exceptional measures, which will last for an indefinite period of time.